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UAE’s Top Payment Solutions Reviewed

Top Payment Solutions Reviewed based on my personal experience on a business level.
6 Minutes Read
Published on March 15, 2024,
Last modified 11 months ago,

Disclaimer: I just want to make it crystal clear that all the opinions shared here are solely based on my personal experiences. I haven’t received any payment or compensation for any of the reviews you’re about to read. So, kick back, relax, and enjoy the genuine insights!

Stripe Review

Ease of Use

As someone who values simplicity and efficiency, I was blown away by how easy it was to set up and start accepting payments with Stripe. Their intuitive dashboard makes it a breeze to navigate, and their documentation is top-notch, making integration a cinch even for someone like me who isn’t a coding expert.

Diversity

Whether we’re accepting credit and debit cards, digital wallets, or even bank transfers, Stripe has us covered. And with support for over 135 currencies, we’re able to reach customers all around the globe without breaking a sweat.

Security

As a business owner, keeping our customers’ data safe and secure is non-negotiable. And with Stripe’s advanced fraud detection tools and PCI compliance, I can sleep soundly knowing that our transactions are fully protected against any potential threats.

API & Connectivity

What really sets Stripe apart, in my opinion, is its developer-friendly API. With just a few lines of code, we were able to customize our checkout experience, implement subscription billing, and even handle complex payment flows with ease. The possibilities are truly endless with Stripe’s API, and it has allowed us to create a seamless payment experience for our customers.

Customer Support

Whenever we’ve had a question or run into an issue, the Stripe team has been there for us every step of the way. Their support agents are knowledgeable, responsive, and genuinely invested in helping us succeed.

Stripe has been a game-changer for my businesses. If you’re looking for a payment processing solution that ticks all the boxes, look no further than Stripe.

Amazon Payment Services Review

Ease of Use

Initially, setting up an account proved to be quite cumbersome. It took about three months of back-and-forth with their customer support team before my account was finally opened.

Diversity

Unfortunately, Amazon Payment Services is quite restricted in terms of supported currencies, recipient bank account types, and accepting payments from certain countries.

Security

While I haven’t yet utilized my account, I believe they likely prioritize security measures.

API & Connectivity

Integrating with platforms like WooCommerce or Shopify may not be as straightforward as a one-click process.

Customer Support

Regrettably, the customer support experience leaves much to be desired. They lack a hotline, and account managers may unexpectedly go on leave without proper handover during critical processes.

Telr Review

I’ve user Telr for about 3 years for one of my businesses, and while the initial approval process took about a 3 months, I’ve found their service to be consistently smooth since then. I haven’t experienced any downtime or bugs, which is a huge plus for me.

However, there’s one aspect of their service that can be a bit frustrating: their fluctuating monthly fees based on transaction volume.

Let me break it down for you. At the beginning of each month, they deduct a fixed fee from your account, let’s say 350 AED. This fee includes free transactions up to a certain limit, say 20,000 AED. But if you exceed this limit, they adjust the fee to 99 AED and start charging transaction fees on all previous transactions for that month. This can make accounting a bit of a nightmare, to say the least. Their pricing structure has remained consistent from 2015 to 2018, and even now in 2024, it remains unchanged.

Paytabs Review

Overview

Navigating their documentation proved challenging, as it lacked clarity, leading to some difficulties during setup. It took approximately two weeks to set up the account, and another month to fully activate it. Unfortunately, I wasn’t aware that recurring payments weren’t activated until a month had passed, causing inconvenience for my subscribed users.

Diversity

There were limitations on accepting payments from the US and Canada, which posed restrictions on the platform’s versatility.

Security

Paytabs’ security measures meet PCI regulations, providing a satisfactory level of protection for transactions.

API & Connectivity

For projects requiring complex transaction flows and frameworks, Paytabs may not be the most suitable solution due to limitations in API and connectivity options.

Customer Support

Regrettably, customer support response times were slow, with lengthy delays in receiving assistance. Communication was primarily through email, as there was no hotline available. Additionally, the ticketing system lacked efficiency and automation.

Tap.Company Review

Ease of Use

Unfortunately, the platform proved to be quite challenging to navigate, especially when it came to setting up recurring payments for one of my major projects. I had to resort to purchasing a third-party plugin to enable this feature.

Payout delays have occurred on rare occasions, but it’s only happened twice thus far.

Diversity

On the bright side, the platform accepts payments from all countries and supports major credit cards like Visa, Mastercard, and Amex.

Security

Having utilized the service for approximately a year, I can attest that it meets PCI regulations, and I’ve never encountered any security issues.

Customer Support

I’m pleased to report that the customer support team is highly responsive, providing clear and supportive assistance whenever needed.

MamoPay Reviews

Ease of Use

The signup process is straightforward, and the dashboard and integration are user-friendly.

Reliability

This company is only reliable for basic ecommerce projects, but not for more complex ones. I encountered issues when integrating with the Woocommerce subscription extension. Despite assurances of compatibility, it turned out not to support recurring payments as promised.

It took them four months to address this, causing inconvenience and loss of recurring customers due to sudden account closure without prior notice.

Customer Support

Unfortunately, their customer support is not responsive, with email responses taking up to two weeks, which can be frustrating for users seeking timely assistance.

Payoneer

Overview

My experience with this company was absolutely dreadful. They left my signup process hanging indefinitely, failing to open an account and neglecting to inform me of any issues preventing its completion. I suspect my application is still in limbo to this day. Despite having already uploaded all necessary identity documentation, I continued to receive automated emails prompting me to do so. This frustrating cycle persisted until I was forced to classify their messages as junk.

Customer Support

As for their customer support, it was shockingly unresponsive, never bothering to reply to any of my emails.

UAE Payment Gateways Pricing Comparison (AED)

Payment Solution Name Package Name Setup Fee Monthly Fee Transaction Cost
Stripe Standard NA. NA. 2.9% + 1.00 AED
Amazon Payment Services Standard Plan (Less than AED300,000/mo.) 1000.00 AED 200.00 AED/mo. 2.80% + 1.00 AED
Customized Plan (More than AED300,000/mo.) TBC TBC
Telr Starters NA. 349.00 AED/mo. NA.
Small Businesses NA. 149.00 AED/mo. 3.69% + 1.00 AED
Medium Businesses NA. 99.00 AED/mo. 2.49% + 1.00 AED
Paytabs The pricing varies and will be provided upon request when opening an account.
Tap.Company The pricing varies and will be provided upon request when opening an account.
Mamo Business Pricing Growth NA. 0.00 AED/mo. 2.9% + 1.00 AED
Premium NA. 124.00 AED/mo. 2.7% + 0.80 AED
Ultra NA. 331.00 AED/mo. 1.9% + 0.80 AED
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