Last updated: 21 October 2026
This Privacy Policy explains how theceolabs handles information when you visit theceolabs.com or contact us about a project. If you have a privacy question or want to make a request about your information, email info@theceolabs.com.
Information we receive
When you send the Contact form, we receive the name, email address, subject and message you enter. You may also choose to provide a phone number and website address. The form sends these details to our business email inbox; it does not create a public post.
Our hosting and security tools may process technical information needed to run and protect the site, such as your IP address, browser details, requested pages and the time of a request. If you sign in to WordPress, it also uses account information and login cookies.
With your analytics choice, Google Analytics 4 may receive page views, interactions, browser and device information, and approximate location so we can understand site use and improve the website. We do not send the text of your Contact form to Google Analytics.
On the Contact form, we use your IP address with a country database on our own host to suggest a phone calling code. The result is an estimate. You can change the code before sending the form. We do not need your precise device location for this feature.
How we use information
- To read and respond to your enquiry and discuss a requested service or project.
- To operate, maintain, troubleshoot and protect the website and its forms.
- To measure page use and improve the website when analytics is allowed.
- To keep records needed for an ongoing business conversation or to meet legal obligations.
Sending the Contact form does not sign you up for marketing emails. If a conversation becomes a project, information needed for that project may be handled under the relevant agreement and any separate notices we provide.
Who may handle the information
Authorised people working with theceolabs may access enquiries to reply to you. Our website host, email delivery provider and security tools may process information only as needed to provide their services. If analytics is allowed, Google processes usage data for our Google Analytics 4 reports. We may disclose information when required by law or to protect our rights. We do not sell Contact form details.
Our service providers may operate in different countries. When information is transferred or processed outside the UAE, we take applicable legal requirements into account.
Cookies and external sites
The site may use cookies needed for WordPress sign-in, site operation and security. Google Analytics 4 can use first-party cookies, including _ga, to distinguish visits when you allow analytics. If you decline, analytics cookies remain off; the Google tag may still send limited signals without cookies. We remember your choice in your browser so we do not ask on every page.
You can change this choice at any time: . For details about Google Analytics data and cookies, see Google Analytics data safeguards.
Some pages may contain links to external sites, including social media and partners. If you follow those links, their own privacy rules apply. We do not control those sites.
How long we keep information
We keep enquiries for as long as reasonably needed to respond, manage a related business relationship, resolve a dispute or meet a legal requirement. Technical logs and security records are kept according to the settings of our hosting and security services. When information is no longer needed, we delete it or make it anonymous where practical.
Your choices and rights
You may leave the optional phone and website fields blank, and you may change the suggested country code. You can ask us to provide, correct or delete personal information we hold about you, or to stop or limit certain uses, subject to applicable law. Email info@theceolabs.com with your request. We may need to confirm your identity before acting on it.
For an overview of the UAE’s data protection framework, see the UAE Government’s data protection information.
Changes to this policy
We may update this page when our website or data practices change. The date above shows the latest published version.
Contact
Email: info@theceolabs.com
Address: DSO, IFZA Properties, Dubai – United Arab Emirates