By purchasing any of our services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you must not use or purchase our services.
“We,” “us,” “our,” refers to theceolabs.com, operated by DS Enterprise FZE, based in Dubai, UAE.
“You,” “your,” refers to the customer or client purchasing services from theceolabs.com.
“Services” refers to all offerings provided by theceolabs.com, including but not limited to WordPress website development, SEO, digital marketing, consultation, and campaign management.
We provide services as outlined on our website or agreed upon during consultations.
A written agreement, such as an invoice payment, a proposal or email confirmation, will specify the scope, timeline, and deliverables.
Any additional requests beyond the agreed scope will require a separate agreement and may incur additional charges.
Upfront Payments: Payments are required before the commencement of any service unless otherwise agreed in writing. Payment Methods: Payments can be made via bank transfer, credit/debit card.
Refunds: Due to the nature of our services, all sales are final, and refunds are not provided unless explicitly stated in a service-specific agreement.
You must provide all required and/or requested materials (content, access credentials) promptly.
Delays caused by your failure to provide required information may affect project timelines and are not the responsibility of theceolabs.com.
You must ensure all information shared with us complies with UAE laws and does not infringe on third-party rights.
All timelines will be communicated and agreed upon in writing.
While we aim to meet deadlines, delays may occur due to unforeseen circumstances. You will be notified promptly of any delays.
Deliverables are considered accepted if no written objections are raised within 5 business days of delivery.
Upon full payment, ownership of deliverables created exclusively for you will be transferred to you, excluding third-party software, plugins, or tools.
We retain the right to showcase non-confidential work in our portfolio unless explicitly agreed otherwise.
Both parties agree to maintain confidentiality of shared sensitive information. We will not share your information with third parties without prior written consent, except where required by law.
We are committed to protecting your data in compliance with applicable data protection regulations in the UAE.
Any personal or business data you share with us will be used solely for the purpose of delivering our services.
We implement reasonable technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse.
While we take appropriate measures to ensure the security of your data, we cannot guarantee that data loss will never occur. You are responsible for maintaining backups of all critical data, files, or content shared with us.
We are not liable for any loss of data caused by:
Third-Party Tools and Services:
If third-party tools or platforms are used as part of our services (e.g., WordPress plugins, hosting providers, or analytics platforms), their respective terms and conditions regarding data protection will apply. We are not liable for data breaches or losses caused by these third-party services.
We retain data related to your project only for as long as necessary to fulfill our obligations or as required by law. Upon request, we will delete your data from our systems, provided that doing so does not conflict with legal or contractual obligations.
Our liability is limited to the amount you paid for the specific service in question.
We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of revenue, profits, or data.
Either party may terminate the agreement with 7 days’ written notice.
In case of termination, you are liable to pay for services rendered up to the date of termination, and any payments made are non-refundable.
We make no guarantees regarding specific results (e.g., SEO rankings, campaign performance) as these depend on multiple factors beyond our control. Our services are provided “as is” without warranties of any kind, except as explicitly stated in writing.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website.
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
You can choose not to provide personal information, but it may limit your access to certain features. You can opt-out of newsletters at any time.
We employ industry-standard security measures to protect your data; however, no online transmission is entirely secure. By using our site, you acknowledge and accept these inherent risks.
This Privacy Policy is subject to change. We recommend checking periodically for updates.
If you have any questions or concerns, please contact us.
Thank you for trusting theceolabs.com with your information.